Opting a Contact In or Out of Bulk Emails or Texts

Occasionally, it may be necessary to opt someone in or out of bulk emails or texts. To do this, first edit the contact, then scroll down to the "Opt In" field. To opt someone in to email or text, check the box next to either Email or Text. To opt someone out of email or text, un-check the box next to either Email or Text.

When a contact is opted out of bulk emails or texts, any emails or texts sent that include that contact will not be sent to that contact.  This includes both when a contact opts out on their own as well as if you manually opt them out.

If a contact unsubscribes from email, they are opted out automatically and will not receive future messages. 

If a contact replies STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to a text message, they will automatically be opted out of future text messages. Capitalization of those opt-out words does not matter. 

If a contact replies START, YES, or UNSTOP to a text message, they will be opted back in for future text messages.